Right of withdrawal

Pursuant to Article 52 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the Customer may withdraw from the Conditions and therefore from the purchase contract for any reason, without the need to give reasons and without penalty, within 14 (fourteen) working days from the date of receipt of the products.

In order to exercise the right of withdrawal referred to in Article 5.1 above, Customer must send A'biddikkia di MANDARANO GIOVANNA a notice to that effect, within the terms indicated, to the following email address info@abiddikkia.com, or use the appropriate form on the Site.

In case of withdrawal, the Customer may resend free of charge, by facilitated return, the products to A'biddikkia di MANDARANO GIOVANNA within 14 (fourteen) days from the withdrawal itself, at the following address B A'biddikkia di MANDARANO GIOVANNA Via Prof. E. Carnevale, 32 98055 Lipari (ME) The goods must be returned undamaged, complete with all its parts and in the original packaging (envelopes and packages), kept and possibly used for the time strictly necessary to establish and verify the nature, characteristics and size, according to normal diligence, without any signs of wear or dirt taking care not to leave traces of makeup and / or fragrances, in accordance with the conditions below:
the right of withdrawal may apply to the product purchased in its entirety; in fact, it is not possible to exercise withdrawal only on part of the product purchased (eg.: accessories, complements, etc...);

for the withdrawal to be possible, the product must be intact, clean and odorless and returned in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: labels, tags, seals, etc. ...);
in case of damage to the property during transport, A'biddikkia di MANDARANO GIOVANNA will notify the Customer, to enable him to file a timely complaint against the carrier of his choice and obtain reimbursement; the product will then be made available to the Customer, simultaneously canceling the request for withdrawal;

A'biddikkia di MANDARANO GIOVANNA will not be liable in any way for damage, theft, loss occurring during or otherwise in dependence of shipment for return.

The right of withdrawal may not apply to products for which the customer has requested customization.

A'biddikkia di MANDARANO GIOVANNA will reimburse the Customer the full amount already paid, net of any additional shipping costs pursuant to art. 56, paragraph 2, of Legislative Decree 21/14), within 14 (fourteen) days from the withdrawal, through a transfer procedure of the amount charged, using the same means of payment used by the Customer for the initial transaction, unless otherwise agreed. In any case, the Customer will not incur any costs as a consequence of said refund. A'biddikkia di MANDARANO GIOVANNA may suspend the refund until receipt of the returned product or until the time when the Customer demonstrates that it has properly returned the product, whichever is earlier.

In any case, the Customer will forfeit the right of withdrawal in cases where A'biddikkia di MANDARANO GIOVANNA ascertains that:

• the returned product shows obvious signs of use dirt or odor;
• the returned product and/or its accessories, and/or its packaging are not intact;
• the product is missing its original outer packaging and/or inner packaging;
• the product is missing integral elements of the same and/or accessories (e.g., fasteners, laces, buckles, etc.).

In case of forfeiture of the right of withdrawal, A'biddikkia di MANDARANO GIOVANNA will return to sender the product purchased, charging the same shipping costs and, where already refunded, the price of the product.